Our Associate Banker, Alexis Pokipala, says it best: “The H Street Branch in Washington D.C. has a lot of character.” It’s staffed to serve the needs of its community, which includes bankers and interpreters who are fluent in American Sign Language to help customers who are deaf or hard of hearing. Each part of the branch is designed with inclusive elements in mind, like on-demand video interpretation services, Bluetooth technology that allows employees to speak directly with customers, and tint