How Chewy built a $12 billion brand through customer service | Rapid Response
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YouTubeRapid Response
How Chewy built a $12 billion brand through customer service | Rapid Response
Sumit Singh, CEO of Chewy, reveals the secrets behind Chewy’s industry-leading approach to customer service. With 24/7 live human support, a no-questions-asked 365-day return policy, and a commitment to customer satisfaction that rivals even the largest companies, Chewy has set a new standard in customer experience. In conversation with Rapid ...
1.6K viewsNov 13, 2024
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