The Social Security Administration will soon start encouraging callers to use its online identity verification tool for more routine services, arguing in a regulatory filing that the mechanism will ...

As part of its efforts to crack down on fraud and wasteful spending, the Social Security Administration (SSA) recently announced new security measures for beneficiaries to access benefits. Much like ...

The agency is amending filing that would have required extra authentication or in-person visits The Social Security Administration said Wednesday that it was amending a regulatory filing that would ...

In regulatory filings made earlier this month, SSA had estimated that the planned requirements would result in over three million field office visits. SSA Customer Experience The Social Security ...

The agency said in a recent regulatory filing that the identification pin had been made optional for those wishing to change direct deposit information over the phone. Internal policy says they’re ...

The Social Security Administration can now withhold up to half your beneft amount to recoup overpayments. It's also rolling out its new Security Authentication PIN for users of the my Social Security ...

After a public backlash against the Social Security Administration (SSA) earlier this year, the federal agency said it would walk back some of its plans that would’ve required more beneficiaries to ...

The Social Security Administration said Wednesday that it was amending a regulatory filing that would have required increased online-authentication rules for routine services or forced beneficiaries ...