Plano’s $10.6 million water meter system was designed to automatically track water usage and ensure accurate billing. But now, nearly 90% of the city’s electronic transmitters have stopped working, ...

Plano is experiencing disruptions with its water meter system due to technical issues, costing hundreds of thousands of dollars, a city spokesperson said. In 2019, Plano upgraded to digital water ...

Plano is hiring more people to manually read water meters. The city of Plano is hiring people to check water meters manually after a problem with its electronic readers. The city council recently ...

A technology issue has caused Plano’s entire water meter system to collapse. The problem will cost the city hundreds of thousands of dollars to pay for staff to manually read water meters for two ...

Traffic passes the city logo at the intersection of E. 15th and Avenue K on Wednesday, May 31, 2023, in downtown Plano. Smiley N. Pool / Staff Photographer Plano residents can expect to pay more ...