Jon Miller and Brad Schmidt knew they could talk the talk. Their challenge was to convince their clients -- hard-nosed manufacturing executives 30 years their senior -- that they could walk the walk.

Rod Chua, 28-year-old Operations head of Goldwings Stationery Products, strikes most people as a dynamic and innovative go-getter. His (and his brother Ken’s) youthful energy has proven to be quite ...

Nairobi — Last year, Kenya won the United Nations Public Service Award, for implementing a performance contracting process that improved "transparency, accountability and responsiveness". The award is ...

In an age where the bottomline dictates corporate cultures and the lifestyles of people on its payroll, sometimes a simple and common-sense approach solves the complex calculations of loss and profit, ...

When we say something is “not rocket science” we mean that it is not hard to figure out or to do. If managing people were as easy as rocket science I am sure a rocket scientist would have figured it ...

The 73-year-old mind of Masaaki Imai runs razor sharp belying the frailty of his small frame. He talks with sincere conviction, pausing to select the right words. He has to be careful, after all, his ...

The term "gemba" has gone in the lean community from obscure to ubiquitous, as popular as terms like kaizen. But through the growth in its use, there has also been a growth in its misuse. How do we ...

The JASTECA Institute of Management (JIM) will be promoting Kaizen – the Japanese philosophy of improvement – by conducting public seminars and workshops as well as company-based seminars. While ...