Free hotel, front desk training at HCC starts Wednesday

The program runs on Wednesday and Thursday evenings, 5 to 8 p.m., Wednesday through Dec. 11. Each of the 10 class sessions ...

Former FBI special agent says he used a simple trick to get the best hotel rooms in the world—and it’s all about showing love to the front desk

According to licensed private investigator Tom Simon, "I've been doing this for 20 years and the rooms I get are majestic, ...
The Morning Journal

On the job with Mary Navalinsky, front desk clerk at Ariel Broadway Hotel

Mary Navalinsky wasn’t on the job too long before she had her first experience as a front desk clerk for a hotel when she realized she could be overwhelmed. But her education and training kicked in, ...

Former FBI special agent says he uses a simple trick to get the best hotel rooms in the world—and it’s all about showing love to the front desk

According to licensed private investigator Tom Simon, "I've been doing this for 20 years and the rooms I get are majestic, ...