It can feel awkward asking for a refund or to exchange an item if you’re not sure what you’re entitled to. We’ve broken it ...

Before you box up your unwanted presents and head to the shops, here’s what Australia’s consumer law says about asking for a ...

Australia's Productivity Commission has concluded that there are some "significant and unnecessary barriers" to repair for some products, including mobile phones, tablets, and agricultural machinery, ...

While use of BIG JACK was likely to lead consumers to draw a comparison with McDonald's BIG MAC, this alone did not demonstrate an intention to adopt the mark for the purpose of misleading consumers.

City Beach has been handed $14 million in penalties by the Federal Court for the sale of non-compliant button battery products on more than 54,000 occasions.

The popular children’s entertainment giant sold the Emma Bow – a black and yellow headband with four button battery-powered lights, modelled after the accessory worn by former Yellow Wiggle Emma ...

Australia’s consumer regulator is suing Microsoft for allegedly misleading 2.7 million consumers about subscription options for its office products and artificial intelligence add-ons so the customers ...

Katharine Kemp receives funding from The Allens Hub for Technology, Law and Innovation. She is a Member of the Advisory Board of the Future of Finance Initiative in ...