Amazon knows that "millions" of people who enrolled in Amazon Prime did so accidentally, and that the cancellation process involves a "labyrinthian mechanism" that thwarts subscribers' attempts to end ...

Forbes contributors publish independent expert analyses and insights. Kiri Masters covers trends in retail media and marketplaces. Early data from the 2024 Black Friday shopping event reveals ...

When it comes to online shopping, two major names dominate the conversation: Amazon, the e-commerce giant known for its vast ...

The National Labor Relations Board (NLRB) has issued a complaint against Amazon, accusing it of refusing to negotiate with Teamsters representing drivers in California employed by a contractor to the ...