The Decommissioning of Copper Gets Real - No Jitter
WEBWith currently 40 million plain old telephone services (POTS) lines in the U.S., this cash cow of the telecom industry has become much more expensive for carriers to maintain and support. Carriers have quietly tried to eliminate POTS lines, DSL, primary rate interfaces (PRIs), and private data services delivered over this old copper cable network.
No Jitter | Insight for the Connected Enterprise
WEBWelcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Salesforce Debuts Einstein Successor Agentforce. Lisa Schmeiser, Matt Vartabedian. September 12, 2024. The focus of Agentforce is to provide Salesforce customers with a …
6 Tips for Firewall Upgrades - No Jitter
WEB5. Add and Update Documentation. You shouldn’t miss the opportunity to document what you learn as you make the conversion and examine the rules. Most tech folks don’t like to create documentation, but it’s necessary to have a record of what you did and why you did it. It helps to assist in the continuity of operations.
The Death of POTS? Not Quite, Here's Why - No Jitter
WEBMany have interrupted this order to mean that plain-old-telephony-service (POTS) lines are going away in August 2022. However, this order is not a mandate, and it just allows carriers to no longer offer discounted rates to competitors for POTS line resale (and other copper services). Before this new order and according to the Telecommunications ...
Uniphore Acquires Jacada for Contact Center Automation
WEBJul 27, 2021 · Conversational AI vendor Uniphore today announced the acquisition of Jacada, a well-established process optimization company for contact centers that has recently ventured into the area of low code/no code for contact center automation.It did not disclose financial terms or other details, other than to say that Jacada’s team, intellectual property, and products will become part of Uniphore ...
Good Old POTS is Going Away. Is Your Organization Prepared?
WEBJan 13, 2022 · Plain Old Telephony Service (aka POTS), the legacy analog copper phone line, is going away. While this isn’t generally a business concern for human voice telephony (as virtually all have already migrated to voice over Internet protocol (VoIP) or mobile) POTS’ sunsetting poses a huge challenge for the myriad of devices and systems engineered to use a POTS line for monitoring and signaling.
Cisco Rebrands Webex, Aligns It With Company Mission
WEBJun 8, 2021 · Post-pandemic, that number is expected to be 98%, meaning tools like Webex are more important than ever. The new logo is aligned with Cisco’s broader mission, which CEO Chuck Robbins spoke to at its Cisco Live event earlier this year. The company shifted from being the company that “changes the way we work, live, learn and play” to ...
Why 80 Million Microsoft Teams Phone Users Is Just the Beginning
WEBHowever, when Microsoft stated on its FY2021 Q4 Earnings call, “We have nearly 80 million monthly active Teams Phone users, with total calls surpassing 1 billion in a single month this quarter, and we’re just getting started," most analysts suggested Microsoft was exaggerating. I don’t think it is.
What is Microsoft 365 Copilot and How to Use It - No Jitter
WEBOn November 1, 2023, Microsoft 365 Copilot became generally available to enterprise customers. Copilot works within the Microsoft 365 apps and content in Microsoft Graph, such as emails, chats, and documents that users are permitted to access. It uses generative artificial intelligence (AI) and large language models (LLMs) to help users create ...
Understanding Ribbon Connect for Microsoft Teams Direct Routing
WEBRibbon Communications last year released Ribbon Connect, a cloud-based service that facilitates a rapid, yet flexible hybrid telephony scenario in which telephony users can connect to both a PBX and Microsoft Teams Phone System. This differs from call forking, which all Microsoft Teams-compatible session border controllers (SBC) support.
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